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Writer's pictureherosarmmarketing

Human Touch: Why AI Won't Replace Marketers

So you think ChatGPT and other AI’s are replacing marketers? False. Full stop. It will not happen. 


AI has been gaining immense popularity in the business world, especially the free-to-use text generating powerhouse ChatGPT by OpenAi. It is fundamentally transforming the way businesses operate, including the way they approach marketing. However, there is a very common misconception that AI is replacing marketers as we speak. That is a lie being spread across the internet. AI is a tool not a magic bullet. 


Despite its many advantages, AI has its limitations. For example, AI may not account for nuances of human behaviour. Humanity, the true consumer base for any business, comes with an inconceivable amount of variables to be perfectly predicted by artificial intelligence. Marketers, on the other hand, can use their expertise and, more importantly, their intuition to understand the underlying motivations and desires of the human beings behind their target audience. Marketers also have a stronger ability to watch the world and more accurately predict trends that AI just can’t do yet. That isn’t to say AI doesn’t have a benefit to marketers. 


AI is a tool that can greatly improve a marketer's effectiveness and productivity. With AI, marketers can have data retold to them in an organic way, instead of reading and translating analytics into real-world information. AI can also help automate repetitive tasks, leaving more time for the important things.


Marketing is not just about data and analytics. It is about building relationships, creating emotional connections and telling a story. While AI can help get the ball rolling, it cannot replace the human factor that is fundamentally essential for successful marketing. Marketers have the ability to empathise. That is half the battle when it comes to building a brand. We need to know what the pain points of consumers are before we can craft a product that will benefit them. 


Moreover, marketing requires strategy, which is another area where AI falls short. AI is currently able to read and regurgitate data, but marketers are able to identify trends and patterns in data and make strategic decisions based around this information. While AI can provide valuable insights, it cannot replace the sporadic nature of free thinking and the decision-making skills of marketers.


If you’re hoping to use AI as the end all be all of your business’ marketing efforts, I’m sorry to be the one to tell you, Ai isn’t there yet. 

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